JJ started at Continental Battery as a teenager, where he and his cousin once got in trouble for putting battery labels on his supervisor Mo’s back.  More than a decade later, JJ is a solid part of the backbone of CBS. 

Every month, CBS generates 2 million transaction lines.  JJ oversees the development of NetSuite business rules and processes that keep transactions going where users tell them to go.  Scaling a mobile organization from 70 employees in 21 branches to 1,600 employees in 220 branches is a large major undertaking.  

JJ has a special talent that allows him to understand users’ business needs and requirements and translate them into complex technical documents that result in fixes, changes, enhancements, and new features once complete.  Moreover, he is able to visualize in detail how the data flows for every transaction, bolt-on, and application that links to the system and make needed changes accordingly or delegate them to his team.  

His development team includes Brad Prince, Roman Lopez, and several vendors.  To facilitate the merger, JJ oversaw the development of many new business processes, workflows, and automations such as tolling, online ordering integration, and warehouse management.  We’ve had about a dozen folks tell us that JJ is their One Team Hero. Many thanks to him for always being there for us.

—Jim Kitchen, CIO